55 Hickey Rd,

Exford Vic. 3338

0412 354 841

24/7 Customer Support

Mon - Fri: 9:00 - 17:30

Online store always open

Shipping

We want to make it easy for your tools to do their best work. Don’t frustrate yourself with picky, expensive and slow local blade sharpening services; trust the company who guarantees they’ll sharpen every tool you send well, fast and affordably.

To ensure the best, fastest and easiest sharpening service, please follow these shipping instructions.

Using a permanent marker, write on each blade, your Surname or Company name and the email address you used to notify us about the job.

Stack the blades then wrap and tape them tightly in 5-6 sheets of newspaper, bubble wrap or similar, in one bundle.

Pack the blade bundle securely in an appropriately sized cardboard box or package, taking care to stuff any cavity tightly with crumpled newspaper so the bundle cannot move around inside the package during transit.

Alternatively use a Post Office Jiffy Bag taking care to select a size that will take the saw bundle snugly.

Wrap knives tightly together in tea towels (we will return them) and or multiple sheets of newspaper or cardboard.

Make sure there is no possibility of the point of the blade pushing through the packaging.

Pack the bundle in an appropriate box or Jiffy Bag.

Thicknesser blades can sometimes be bent or broken en route to sharpening.

Therefore we strongly suggest you tape the blades tightly together to an appropriate size timber strip e.g. 42mm x 19mm before packing.

Bundle and pack your items in such a way that the contents cannot be spilt in the event of the package being dropped or damaged.

Secure all blades and tools so that no part of them can pierce your packaging.

Australia Post

(Fixed Price Postage for parcels up to 5kg)

We strongly recommend a fixed price Parcel Post Satchel from anywhere in Australia.

 

  • Up to 500 gram will cost $8.50

  • up to 3kg $13.80

  • up to 5kg $17.60

Address postage parcels to:

Sharpeningonline
55 Hickey Rd
Exford
Vic 3338

Save on extra return postage cost by enclosing a reply paid satchel available from Australia Post.

We have been using the Australia Post service for many years and have rarely had a problem with lost items or undue delays.

However, if you require the extra security and next day delivery offered by the Express Post option, the extra cost for peace of mind can be worthwhile.

Note: Please advise us if you require this option for your return mail. If you prefer to use a courier service please see the Courier section below.

Courier

As we are in a remote country location, many courier companies will not deliver to our workshop. Please address your package to the following secure domestic address…

Address courier parcels to:

Sharpeningonline
2 Triandra Crt
Maddingley
Vic 3340

Please bear in mind the safety of mail workers. Protect your tools and postage employees by securely wrapping your blade prior to service. Your package could be dropped or crushed together with other parcels during transit. We cannot be held responsible for any damage to articles during the delivery process.

For any questions, contact
Peter Powell of Sharpening Online:



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